 ISO 9001:2000 Quality Management System Requirements – An internationally recognized standard comprised of comprehensive requirements with two primary goals in mind:
1. Meeting customer, stakeholder, and regulatory requirements
2. Continual enterprise improvement
These goals are inclusive of any type of organization, large or small, regardless of whether a manufacturer, distributor or service provider.
For a better perspective read about the road to ISO 9001 certification and about avoiding the pitfalls along the way.
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